Question 1

What is Jackpot's VIP program?

Accepted Answer

Jackpot's VIP Reward Program is an all-encompassing loyalty system. From day one you can expect to receive the best-in-class rewards, instant rakeback with no limits on your claims, Weekly bonuses that give you money back based on your weekly wagering, and exciting Monthly bonuses that take into account your wagering and losses. Climb your way through the VIP program by progressing through the ranks. With each rank you reach, you'll receive a level-up bonus as well as increased weekly and monthly bonuses.

Question 2

How do I become a Jackpot VIP?

Accepted Answer

When signing up on Jackpot, a new player is considered Unranked. To become a Jackpot VIP member, you must wager $10,000 to reach Bronze rank. Becoming Bronze Rank, unlocks Instant Rakeback, Weekly & Monthly bonuses, and Level Up bonuses.

Question 3

I am already a VIP at [Other Casino], can I transfer my membership?

Accepted Answer

Yes, if you are a VIP at another Casino and are currently looking to switch, please reach out through our Live Chat or at support@jackpot.bet so that we can match you.

Question 4

What kind of rewards do VIP members get?

Accepted Answer

VIP Members can expect to receive Instant Rakeback, which is instantly claimable. Weekly Bonuses, that give cash back based on your weekly wagering. As well as Monthly bonuses that take into their gameplay and losses.

Question 5

What is rakeback?

Accepted Answer

Instant rakeback is 6% of the house edge returned to you, and available to you after every bet. For example, if you wager 1 ETH on a game that has a 5% house edge, you can expect to receive back 0.003 ETH.

Question 6

When are the Weekly & Monthly bonuses scheduled for?

Accepted Answer

Our Weekly Bonus is scheduled every Friday at Midnight UTC, and our Monthly Bonus is scheduled on the first day of each month at Midnight UTC.

Question 7

What are Level Up Bonuses?

Accepted Answer

Level Up Bonuses are a type of bonus you unlock when reaching a new rank. The amount is based on your wagering and profit to get to that specific rank and will increase for each rank you reach.

Question 8

How are rewards/bonuses calculated?

Accepted Answer

Rewards and bonuses are calculated based on the raked amount from each game, you can expect to receive a large percentage of your rake back in the weeklies, monthly & level-up bonuses.

Question 9

What is a VIP Host?

Accepted Answer

A VIP Host is your designated point of contact at Jackpot.bet, they are dedicated to providing you with a great experience by ensuring you get the help and rewards you deserve. Your VIP Host can assist you faster than the standard Customer Support Live Chat and create tailored offers based on your play style and gameplay.

Question 10

How do I get a VIP Host?

Accepted Answer

You get a VIP Host by reaching our Elite rank. Once you're Elite, we will contact you through Live Chat or Email. Once a VIP Host is assigned to you, you may reach out to them for any questions or potential rewards/bonuses.

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